Regulations

  • 1 Initial provisions

 

The HSinspired internet shop, available at the internet address Hsinspired.eu and zainsiprowaneSŁOWEM.pl, is run by Monika Leszczyńska running a business under the name of CNJA PrimE Monika Leszczyńska entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 722 14 53 838, REGON 141910112

  • 2 Definitions

 

Consumer – a natural person concluding a contract with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity.

  1. Seller – a natural person running a business under the name of CNJA PrimE Monika Leszczyńska entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 722 14 53 838, REGON 141910112
  2. Client – any entity making purchases through the Store.
  3. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, the separate law of which grants legal capacity, performs in its own name an economic activity that uses the Store.
  4. Shop – an online store run by the Seller at the internet address Hsinspired.eu and zainspirowaneSŁOWEM.pl
  5. Contract concluded at a distance – an agreement concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without simultaneous physical presence of parties, with the exclusive use of one or more means of distance communication up to the conclusion of the contract, inclusive.
  6. Regulations – these Regulations of the Store.
  7. Order – Customer’s declaration of intent submitted via the Order Form and aiming directly at concluding a Product Sales Agreement or Products with the Seller.
  8. Account – customer account in the Store, it contains data provided by the customer and information about orders placed by him in the store.
  9. Registration form – a form available in the Store, enabling the creation of an Account.
  10. Order form – an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
  11. Shopping Cart – an element of the Store’s software in which the Products selected for purchase are displayed by the Customer, and it is also possible to set and modify the Order data, in particular the quantity of products.
  12. Product – a movable item available in the Store / a service being the subject of the Sales Agreement between the Customer and the Seller.
  13. Sales Agreement – Product sales contract concluded or concluded between the Customer and the Seller via the Online Store. The Sale Agreement also means – applying to the Product features – a contract for the provision of services and a contract for specific work.

 

  • 3 Contact with the Store

 

Seller’s address: ul. Sekulska 5, 08-110 Siedlce, POLAND

Seller’s e-mail address: office@hsinspired.eu

Telephone number of the Seller: 506 046 906 (polish) 502 11 66 95 (english)

Bank account number of the Seller: Raiffesen Bank o / Siedlce 78 1750 0012 0000 0000 3335 3798

The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.

The customer can communicate by phone with the Seller between 10:00 am – 06:00 pm GMT+1

 

  • 4 Technical requirements

 

To use the Store, including viewing the Store’s assortment and placing orders for Products, you will need:

 

terminal device with access to the Internet and a web browser,

active e-mail account (e-mail),

enabled cookies service,

FlashPlayer installed.

 

5 General information

To create an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data:

first name and last name

e-mail address

Creating an Account in the Store is free.

Logging in to the Account is done by entering the login and password set in the Registration Form.

The Customer may at any time, without giving any reason and without incurring any fees, remove the Account by sending an appropriate request to the Seller, in particular via electronic mail or in writing to the addresses provided in § 3.

 

  • 6 Creating an Account

 

To create an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data:

first and last name

e-mail address

  1. Creating an Account in the Store is free.
  2. Logging into the Account is done by entering the login and password set in the Registration Form.
  3. The Customer may at any time, without giving any reason and without incurring any fees, remove the Account by sending an appropriate request to the Seller, in particular via electronic mail or in writing to the addresses provided in § 3

 

  • 7 Rules for placing orders

 

In order to place an Order:

 

log in to the Store (optional);

select the Product that is the subject of the Order, and then click “Add to basket” (or equivalent);

log in or use the option of placing an Order without registration;

if the option to place an Order without registration has been chosen – fill in the Order Form by entering the details of the Order recipient and the address to which the Product delivery will take place, select the type of shipment (method of delivery of the Product), enter the invoice data if different from the recipient’s details,

click the “Order and pay” button / click the “Order and pay” button and confirm the order by clicking the link sent in the e-mail,

choose one of the available payment methods and depending on the method of payment, pay for the order within a specified time, subject to § 8 point 3.

 

  • 8 Offered delivery methods and payments

 

The Customer may use the following methods of delivery or collection of the ordered Product:

Courier shipment

Personal collection available at: ul. Sekulska 5, 08-110 Siedlce

  1. The customer can use the following payment methods:

Payment by transfer to the Seller’s account

Electronic payments

Payment by credit card.

  1. Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.
  • 9 Execution of a sales contract

 

Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.

After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation occurs by sending by the Seller the e-mail address provided at the time of placing the Order e-mail address, which contains at least the Seller’s statement of receipt of the Order and its acceptance for implementation and confirmation of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

If the customer chooses:

payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make payment within 3 calendar days from the date of the Sale Agreement – otherwise the order will be canceled.

Payments on delivery upon delivery, the Customer is obliged to make the payment upon delivery.

cash payment upon personal delivery of the shipment, the customer is obliged to make the payment upon delivery.

  1. If the Customer has chosen a delivery method other than a personal collection, the Product will be sent by the Seller within the time specified in its description (subject to paragraph 5 of this paragraph) in the manner chosen by the Customer when placing the Order.
  2. If you order Products with different delivery times, the delivery date is the longest given date. In case of ordering Products with different delivery dates, the Customer has the option to request delivery of Products in parts or to deliver all Products after completing the entire order.
  3. The beginning of the delivery of the Product to the Customer counts as follows:

If the Customer chooses the method of payment by bank transfer, electronic payment or by credit card – from the day of crediting the Seller’s bank account.

If the Customer chooses the method of payment on delivery – from the day of conclusion of the Sales Agreement

 

  1. If the Customer selects a personal Product collection, the Product will be ready for collection by the Customer within the time specified in the Product description. The Customer will be additionally informed about the readiness of the Product by the Seller by sending an appropriate e-mail to the Customer’s e-mail address provided during the ordering.
  2. In the case of orders of Products with different dates of readiness for collection, the date of readiness for receipt is the longest given date.
  3. The beginning of the time of the Product’s readiness for collection by the Customer is counted as follows:

If the Customer chooses the method of payment by bank transfer, electronic payment or by credit card – from the day of crediting the Seller’s bank account.

If the Customer chooses cash in personal collection from the date of the Sale Agreement

  1. The Product delivery takes place all over the world.
  2. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including transport, delivery and postal fees) are indicated to the Customer on the Online Store pages in the “Delivery costs” tab and during the Order placement, including when the Customer wishes to be bound by the Sales Agreement.
  3. The Customer’s personal collection of the Product is free.

 

  • 10 The right to withdraw from the contract

 

The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.

The period of time specified in paragraph 1 begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.

In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date specified in paragraph 1 runs from the delivery of the last item, lot or part.

The Consumer may withdraw from the Agreement by submitting to the Seller a statement on withdrawal from the Agreement. To comply with the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the expiry of that period.

The statement may be sent by traditional mail or by e-mail by sending a statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in § 3.

In the case of sending a statement by the Consumer electronically, the Seller shall immediately send the Consumer the confirmation of receipt of the statement on withdrawal from the Agreement provided by the Consumer.

Effects of withdrawing from the Agreement:

 

In the event of withdrawal from the Contract concluded remotely, the Agreement shall be considered void.

In the event of withdrawal from the Agreement, the Seller shall promptly, not later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Agreement, all payments made by him, including the cost of delivering the item, except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest usual delivery method offered by the Seller.

The reimbursement will be made by the Seller using the same payment methods as were used by the Consumer in the original transaction, unless the Consumer has explicitly agreed to another solution which will not entail any costs for him.

The Seller may withhold the return of the payment until receipt of the Product back or until evidence of its return is provided to him, whichever occurs first.

The consumer should return the Product to the address of the Seller specified in these Regulations immediately, not later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline will be respected if the Consumer sends the Product back within 14 days.

The Consumer bears direct costs of returning the Product, including the costs of returning the Product, if due to its nature, the Product could not be sent back by regular mail.

The consumer is liable only for the decrease in the value of the Product resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the Product.

 

  • 11 Complaints and warranty

 

The New Products are covered by the Sale Agreement.

In the event of a defect purchased from the Seller of the goods, the Customer has the right to complaint based on the provisions regarding the warranty in the Civil Code.

Complaints should be reported in writing or by e-mail to the addresses of the Seller provided in these Regulations.

It is recommended that the complaint include a brief description of the defect, circumstances (including date) of its occurrence, data of the Customer submitting the complaint, and the Customer’s request in connection with the defect of the good.

The Seller will respond to the claim immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the Customer’s request was considered justified.

Goods sent as part of the complaint procedure should be sent to the address given in § 3 of these Regulations.

The costs of returning the product shall be borne by the Consumer.

 

  • 12 Out-of-court ways to handle complaints and redress

 

Detailed information on the Consumer’s possibilities of out-of-court settlement of complaints and rules of access to these procedures is available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Commerce Inspection Office and the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.

The consumer has the following exemplary possibilities to use extrajudicial ways to handle complaints and redress:

  1. The consumer is entitled to apply to the permanent amicable consumer court, referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws from 2014, item 148, as amended), with a request to settle a dispute arising from the Contract concluded with the Seller.

The consumer is entitled to apply to the provincial inspector of the Trade Inspection, pursuant to art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws from 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.

The consumer can get free assistance in settling the dispute between him and the Seller, also using the free help of the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).

  • 13 Personal data in the Online Store

 

The administrator of personal data of Customers collected via the Online Store is the Seller.

Customers’ personal data collected by the administrator via the Online Store is collected in order to implement the Sales Agreement, and if the Customer agrees – also for marketing purposes.

The recipients of personal data of the Online Store customers may be:

In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer’s personal data collected to a selected carrier or intermediary performing the shipment at the request of the Administrator:

– Polish Post

 

  1. In the case of a Customer who uses the Online Store with the method of electronic payments or with a payment card, the Administrator provides the collected personal data of the Customer to the selected entity servicing the above payments in the Online Store.

– payU

 

– PAYpal

 

  1. The customer has the right to access their data and correct them.
  2. Providing personal data is voluntary, but failure to provide the personal data specified in the Regulations necessary to conclude a Sales Agreement results in the inability to conclude this contract.
  • 14 Final provisions

 

Agreements concluded via the Online Store are concluded in Polish or English.

The Seller reserves the right to make changes to the Regulations for important reasons, it is: changes in the law, changes in methods of payment and delivery – to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer about each change at least 7 days in advance.

In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, the Act on the Protection of Personal Data.

The customer has the right to use extrajudicial means of dealing with complaints and redress. To this end, it may lodge a complaint via the EU ODR online platform at: http://ec.europa.eu/consumers/odr/.

Privacy policy

 

 

General information

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of services offered through the Website.

 

  1. The administrator of personal data contained in the website is

         CNJA PrimE, Monika Leszczyńska

         with headquarters in Siedlce, ul. Sekulska 5

         POLAND

         NIP 722 14 53 838

 

  1. In the interest of security of the data entrusted to us, we have developed internal procedures and recommendations to prevent unauthorized access to data. We control their performance and constantly check their compliance with the relevant legal acts – the Personal Data Protection Act, the Electronic Services Provision Act, as well as all types of executive acts and Community legislation.
  2. Personal Data are processed on the basis of the consent expressed by the User and in cases where the law authorizes the Administrator to process personal data on the basis of law or to implement the contract concluded between the parties.
  3. The website performs the functions of obtaining information about users and their behavior in the following way:

through information entered voluntarily in forms

by collecting “cookies” [see Cookie policy].

  1. The website collects information voluntarily provided by the user.

 

  1. The data provided in the form is processed for the purpose resulting from the function of a specific form, eg in order to process the contact information
  2. Personal data left on the site will not be sold or made available to third parties, in accordance with the provisions of the Act on the Protection of Personal Data.
  3. The data contained in the form may be viewed by the natural person who placed it there. This person also has the right to modify and stop processing his data at any time.
  4. We reserve the right to change the privacy policy of the website, which may be affected by the development of Internet technology, possible changes in the law in the field of personal data protection and the development of our website. We will inform you about any changes in a visible and understandable way.
  5. The Website may include links to other websites. Such websites operate independently of the Website and are not supervised by our website in any way. These websites may have their own privacy policies and regulations, which we recommend to read.
  6. If in doubt about any of the provisions of this privacy policy, we are available – our data can be found in the tab – CONTACT.

Cookies

The use of “cookie” should be understood as IT data stored in end-user devices intended for the use of websites. In particular, these are text files, containing the name of the website they come from, their storage time on the terminal device and a unique number.

The website does not automatically collect any information, except for information contained in cookie files.

Cookies are intended for using the website pages. The operator uses these files to:

the possibility of logging in and maintaining the user’s session on each subsequent page of the website

matching the content of the website to the individual preferences of the user, first of all these files recognize his device to display the page according to his preferences

to create anonymous statistics excluding the possibility of user identification.

  1. Cookies used by the website operator’s partners, in particular website users, are subject to their own privacy policy.

 

  1. In the interest of security of the data entrusted to us, we have developed internal procedures and recommendations to prevent unauthorized access to data. We control their performance and constantly check their compliance with the relevant legal acts – the Personal Data Protection Act, the Electronic Services Provision Act, as well as all types of executive acts and Community law acts.
  2. By default, software used for browsing websites allows cookies to be placed on the User’s end device by default. These settings can be changed by the User in such a way as to block the automatic operation of “cookies” in the settings of the web browser or inform about their every transfer to user devices.
  3. Website Users can change their cookie settings at any time. Detailed information about the possibilities and ways of handling cookies are available in the software (web browser) settings.

Examples of editing options in popular browsers:

 

Mozilla Firefox: www.support.mozilla.org/en/kb/misette

Internet Explorer: www.support.microsoft.com/kb/278835

Google Chrome: www.support.google.com/chrome/bin/answer.py? Hl = en & answer = 95647

Safari: www.safari.helpmax.net/pl/oszczedzanie-czasu/blokowanie-zawartosci/

 

  1. The Website Operator informs that changes to the settings in the user’s web browser may prevent the proper functioning of Websites.

Delivery Costs

HSi ships all items within two business days of receiving an order. You will receive your order within the specified number of days depending on the country you come from. We will be expanding the list of counties we ship to continuously. We ship via Polish Post Office.

oncountrylenghtPrice PLNPrice EURO
1Poland2-3 days10,00 PLN-
2Great Britain4-5 days18,30 PLN4,5 EURO
3Ireland4-5 days18,30 PLN4,5 EURO
4Belgium4-5 days18,30 PLN4,5 EURO
5the Netherlands4-5 days18,30 PLN4,5 EURO
6Germany4-5 days18,30 PLN4,5 EURO
7USA8-10 days18,30 PLN4,5 EURO

Payment

At HSi we accept he following payment methods:

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